Frequently Asked Questions

We encourage our patients to ask a lot of questions, and we're always glad when they do. Below, you'll find a list of the questions that we receive most frequently, as well as brief answers to them. We hope they'll help you get to know us and the specialized services we offer.

Please give us a call if you'd like additional information on these or any other dental-related topics.

Are you a PPO or preferred provider?

Our office is a preferred provider for many Insurance Companies. A preferred status means we accept a contract fee for services which reduces your out-of-pocket expenses. If you do not see our name on your particular plan's website, please don't hesitate to call us for more information! Many of our existing networks are partnered with other plans which allows you to be seen here under one of the many "Umbrella" networks with reciprocal relationships, extending the reach of your PPO policy. Our Business Team is well versed in the Insurance Field and will be happy to verify your specific plan details and your eligibility level in our office.

Back To Top

Do you accept my insurance plan?

Our office will work with you and your Insurance Company, obtaining important facts about your coverage, filing all claims on your behalf, and accepting direct benefit payments in order to limit your cost to only the portion not anticipated as covered by your plan. Insurance is intended to cover some, though not all, of the costs associated with comprehensive dental care. Most plans include some kind of patient cost-share, such as deductibles, percentiles per service category, or other plan limitations unique to each group. Although we act as partners in your benefit management, as the patient you are ultimately responsible for your account. Please review the particulars of your policy in order to anticipate your specific policy limitations. Please provide your insurance information or any subsequent changes in advance of your appointment so we may acquire your plan details and guide you in your treatment planning. We will be happy to provide you with quotes for your treatment so you will be prepared on your visit date; we do respectfully request payment for your care at the time your services are provided.

Back To Top

What precautions do you take to ensure patient safety?

Our entire practice team is well versed in state-of-the-art sterilization and disinfection's techniques designed to ensure patient safety. This goes beyond wearing gloves and facemasks to prevent passing germs; it includes a specialized sterilization center and a water filtration system, which guarantees a fresh, individualized, distilled water source for each patient. Our office exceeds the standard sterilization requirements to provide a safe clean environment for our patients.

Back To Top

What makes you different from any other dental practice I can visit?

When you become a patient of our practice, we get to know you as an individual. Since our goal is to help you obtain and then maintain the best possible oral health, we take time to understand your dental history, assess your current dental health status, and think through the best options for your particular needs. We also make sure we equip you with the information you need to make wise and healthy choices for your own long-term dental health. We believe that it is our patient's right to choose their dental treatment.

Our Business Team is also extremely detail oriented and takes extra measures to understand your needs as seen through the lens of benefit management. Future planning, treatment timing, and coordinating resources makes a big difference in budget outcomes; why not receive the care you need with the least possible out-of-pocket expense? Our staff strives to accomplish your clinical needs while utilizing all resources available such as Pre-Tax Health Saver Accounts, Dental Insurance Benefits, and Patient Financing in order to minimize your expense while accomplishing your treatment goals.

Back To Top

How can I have whiter teeth?

Cosmetic whitening is one of the most requested treatments to improve the overall appearance of your smile. Our in-office accelerated
bleaching process will provide the change desired. Dr. Morris can help evaluate your potential for whitening your teeth, based on their current color and the causes of discoloration. The accelerated in-office process means you'll leave several shades lighter after only 90 minutes relaxing in the treatment room while your teeth shed years of stain. Patients are then sent home with Custom Trays and prescription gel to increase the effect as well as maintain their new whiter, brighter smile for years to come. Individual results will vary. Schedule a cosmetic appointment to review the improvements unique to your smile today!

Back To Top

How do I know when it's time to come in for a check up?

An average, healthy adult person typically benefits from a professional cleaning and check up every six months. However, it's tough to generalize because every mouth is different. Some people are prone to gum disease, decay, or other ongoing oral health concerns that require more frequent visits; others simply need a routine professional tartar removal at regular intervals. That's why we're so careful to check methodically and determine what kind of ongoing professional treatment will achieve your optimum dental health.

Back To Top

What about my children, at what age do they first see a dentist?

Early visits provide several advantages: they give us the opportunity to spot and prevent any potential oral health/dental problems; they can also give the child a positive, non-threatening dental office experience. That's why we recommend parents bring their child in at or after the age of three, or at whatever age they're most willing to communicate with an adult other than a parent.

Back To Top

What if I need to cancel an appointment?

We see all patients on an appointment basis and ask that you call in advance so that we may reserve time for you. We respect your time and make every effort to remain on schedule and ask that you extend the same courtesy to us. If you are unable to keep an appointment, please notify us immediately. Although we'll work with you in emergency situations, we do appreciate 48-hours notice for any routine appointment changes; This lead time allows us to offer your spot to another member on our stand-by list. Routine cancellations or broken appointments without the requested 48-hour notice will be subject to a $50 chair reservation fee.

Back To Top

Will I be referred to other doctors?

Our office provides comprehensive treatment for all patients. During your new patient exam we will review your treatment plan and discuss your options available. We provide the majority of dental services from basic restorations to major prosthetic cases. Dr. Morris is committed to your health & well being and will refer when he feels it is in your best interest.

Back To Top

Do you take payments?

Payment in full is required upon completion of services. All financial arrangements must be completed prior to the actual procedure. We offer several payment options to let you finance your oral health investment with ease.

  • We accept Master Card, Visa, American Express, and Discover.
  • For large treatment plans or cosmetic procedures, we offer low or no interest financing plans through CareCredit.
  • If you have any questions regarding your account, please contact us. Many times a simple phone call will clear up any questions or concerns.

Back To Top

Contact Us